Returns & Exchanges
At DugRaj, we are committed to your satisfaction and offer a seamless return process for items in their original condition. If you are not completely happy with your purchase, you may initiate a return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the products in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality assurance team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing