Frequently Asked Questions
Everything you need to know about shopping with DugRaj.
What is the estimated delivery time for my order?
Standard shipping typically takes 5-7 business days, while express delivery options are available at checkout for faster arrival within 2-3 business days.
How can I track my package?
Once your order has shipped, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
What is your return and exchange policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition and packaging to be eligible for a full refund or exchange.
Which payment methods do you accept?
DugRaj accepts all major credit and debit cards, including Visa, MasterCard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
How do I ensure the quality of the products?
All DugRaj products undergo a rigorous quality control process and are sourced from certified manufacturers to ensure they meet our high standards of excellence.